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Announcement Terms of Service

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Eluna Team
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Terms of Service

The regulations written and explicitly stated in this thread are applied to you (the user & account holder) upon creation of your account on any Eluna services. We reserve the right to prevent, delete and/or modify your accessibility from any particular one, and/or all of our services for any reason.

Acceptance of Terms

Eluna reserves the right, at its discretion, to change, modify, add, or interpret any given portion of this thread at any time. We encourage our users to continuously follow up and ensure their knowledge with the below terms are up to date.

Players must be ages 13 or older to register an account with Eluna. We reserve the right to delete / terminate any accounts that do not meet this criteria without any notice.



General Regulations

The below regulations apply to all services provided by Eluna. These include our game, chat (discord), and forum boards.

The Terms of Service is to be used as a guideline. Above all, we encourage and ask our users to exert common sense when determining what may or may not be against the rules. All cases are handled on a case by case basis at the handling staff's discretion. The ToS will not explicitly cover every potential infraction the game and/or our services may entail, but this does not mean that said offenses are not against the rules.

Respect
Discrimination against any other player and/or member based on religion, sexual orientation, race, and/or age is prohibited. We believe common decency is the bare minimum as a member of Eluna and its associated services. Please utilize appropriate judgment and common sense prior to making public statements regarding your thoughts & feelings.

Harassment
Harassment is in direct correlation with respect, however it is important that we stress that this is not tolerated. This includes the repeated usage of racial or homophobic slurs, slander, repetitive name-calling, hostility towards other users, witch-hunting and more. Harassment, like other cases, will be handled on a case-by-case basis by the Staff. Please remember that all actions have consequences.

To clarify, the below situations are not considered harassment
  1. Single usage of certain phrases and/or slurs
    1. However, please note that the usage of these slurs may infringe on “Respect”
The below situations are considered harassment.
  1. Repeated usage of offensive phrases and/or slurs
  2. Continuously “defaming” other users utilizing mule characters and/or encouraging your friends to do so
  3. The “singling” out of individuals / members

Impersonation
Impersonation of any other member of Eluna is strictly prohibited. Any attempt at impersonation will be met with a swift removal from all Eluna provided services including but not limited to; game server, discord, forum board

Ban Evasion
A “Ban” is utilized to punish members of our community who fail to abide by the rules set in the Terms of Service. Individuals who have been issued a ban either temporarily OR permanently are expected to abide by the decision made by the issuing staff member. Any attempt to evade / get around this ban will result in an additional punishment on top of their set offense. Ban Evasion includes the masking / alteration of IP Addresses, spoofing of HWIDs, and more.

Rumors & Gossip
We kindly request that our community do not start and/or engage in unnecessary rumors & gossip regarding the status of the server. Rumors are often started in order to fear monger and spread unnecessary negativity throughout our community that we absolutely do not endorse or encourage. Rumors are taken very seriously, and necessary punishment will be encouraged amongst moderating staff.



Game Regulations

These regulations are focused towards our game servers

Profiting / Real World Trade
The act of “Profiting” or being involved in the act of Profiting and/or Real World Trade is strictly forbidden on Eluna services. All exchange of items, currencies, services must be conducted on Eluna services only.

To reduce confusion, the below scenarios are not allowed

  • You are not allowed to trade any external services for Eluna items or services
  • You are not allowed to sell or trade any of your Eluna possessions for any external currency (including, but not limited to Real Life Currency, other services, and more)

Hacking
The use of hacking and/or macro tools (including third party software, hardware, key weights, WZ Edits) to mimic and/or automate certain functions of the game is disallowed. Eluna currently does not have any software approved for usage. Being associated with a hacker (in a party) will also be considered hacking, and bannable. To note, this also means Virtual Machines are currently not greenlit for usage on Eluna

Botting / Macro Usage

Botting / Macro Usage is a very broad term that is hard to define in one or two words. To offer better coverage and a more simplistic overview; our definition of botting / macroing is the act of paying little to no attention to the game through the usage of key weights, third party software, hardware, etc. The below are guidelines to assist with identifying what Eluna's definition of botting / macro usage exactly entails and how to better protect yourself as an individual.
  1. Players are required to answer any user inquiry and/or questions upon request of individuals.
  2. Players are required to answer within 60 seconds to any player and/or staff member.
  3. We recommend that all players pay attention to the game they are supposedly playing.

Scamming / Fraud
Scamming is usually defined as ‘a dishonest scheme/fraud’. On Eluna, we strive to provide an experience that is free of dishonesty as we always like to follow the path of honorability and integrity. We discourage the acts of scamming and promise to take swift action in order to protect the experience of our players. Scamming is hard to properly define and set parameters around and many seemingly innocent acts can actually fall under this clause.

Glitch & Bug Abuse
Glitches / Bugs are events and/or features on Eluna that are not working as its original design intended. Upon discovery of a glitch and/or potential, you are expected and obligated to report these findings to a staff member immediately. Examples of glitches / bug abuse include but are not limited to; the duplication of items, spawning of items and/or currency, as well as general bugs & glitches on Eluna. Players caught with items duplicated will be banned immediately with no exceptions.

Map Selling
Map selling refers to the act of transferring map ownership for in-game or out of game services / currencies. Players caught selling maps will be warned and banned accordingly based on the number of repeated offenses.

Kill Stealing
Kill Stealing, often referred to as “KSing” is the act of wandering into a map that is occupied and attempting to gain ownership / killing monsters of that map. KSing is prohibited and is a bannable offense. Please note that 5 minutes of inactivity of the map owner will result in the loss of ownership. The next active member of the map will then claim ownership and “own” map until this process repeats itself.

Compensation Clause
Eluna has and never will compensate users for any lost items as a result of glitches and/or bugs that we declare force majeure. This includes bugs & glitches that are out of our control, rollbacks, and/or any other unintended bug. Exceptions may be made depending on the severity of said glitch and/or bug but these are never promised or guaranteed.

Multi Account
Multi Account is strictly prohibited on Eluna.
  1. We do not permit multi clienting. This includes the usage of any programs to multi client, as well as multiple computers.
  2. We do not permit the creation of multiple accounts. We do have methods of tracking, and we will act to enforce this rule regularly.
Violations of this rule can lead to potential account termination (at staff discretion) or character deletion.

Account Sharing
Eluna is highly against and discourages the sharing of accounts. The sharing of accounts will also put the individual account at risk for reactive / chain bans. We would like to re-emphasize that the act of account sharing is at the risk of the individual.

Account Giveaway
You may not give away your account to another player if you decide to stop playing Eluna. This matches what account selling and buying looks like and will be considered Real World Trade.

Gambling / Betting
Gambling and betting between players is strictly prohibited in Eluna. This includes activities such as games of chance via @roll command and betting between individuals. We have implemented this policy to prevent scams and issues related to real-money trading (RMT). Please note that Eluna is not responsible for any losses incurred due to gambling or betting between friends or individuals who choose to participate in these activities. Please refrain from engaging in such activities to ensure a safe and fair gaming environment for everyone.

Item Sale Payment Plan
An Item Sale Payment Plan is when a transaction is agreed upon and the buyer can not afford the price of your item, so you choose to set up a payment plan or loan the item to them to use while they work towards making enough money to pay the item's value in the future.
This is an action that is not disallowed however all of the risk is on the seller. We will not compensate if the buyer does not end up paying at a later date.

Special Item Tax Evasion
When selling currencies that can only be put in the trade window since they are not a physical item (such as dp), you may not put a random item in the Auction House for the price of your sale to avoid the taxes from a trade. This behavior mimics that of Real Money Trading and will get you flagged as such.



Chat Regulations

The below regulations exist to assist with alleviating the need for moderation on our discord chat. We ask that you read & follow them accordingly.

SFW Clause
We ask that the members of our discord chat limit any images, or conversations to be more “suitable for work”. This includes any nudity, partial nudity, implied nudity. Please keep it “PG-13” to the best of your abilities.

Trolling
While the idea & definition of “trolling” is broad, it is an action & word that is widely done and utilized by many on the internet. We ask that you exert common sense when typing & communicating with others in the community whilst using the discord. Please remember the primary focus and usage of the chat is for players to discuss general aspects of Eluna and for people to kick back and relax. Please do not ruin the experience for everybody by doing acts of annoyance & irritation. Moderators / Staff are inclined to act accordingly depending on the severity of the offense.

Spam & Copy Pastas
We ask that you kindly refrain from participating in any “spamming” on the discord chat. We define spamming as continuously repeating the same phrases or within a small time period, regardless of variation (l33t language, etc). Spam is also defined as the copy and pasting of various phrases & repeating it on the discord chat. We take this very seriously as it can cause questions to be missed, and cause discomfort in individuals trying to enjoy a viable conversation on the chat.



Account Giveaway Disallowed - Mar 2, 2024
Item Sale Payment Plan - Sep 20, 2024
Special Item Tax Evasion - Sep 20, 2024
 
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